AI Automation · Service 02 of 07
Enquiries answered at 11:42 pm. Without you.
Custom AI workflows that reply to enquiries in seconds, follow up politely until there's an answer, and file every lead into your CRM — so nothing in your business depends on someone remembering.
Sound familiar?
If any of these is you, keep reading.
"We saw the enquiry the next morning."
By then they'd booked with whoever replied at 11:43 pm. Speed isn't a nice-to-have anymore — it's the whole game.
"Follow-ups depend on whoever remembers."
Your best lead is one busy afternoon away from being forgotten. Systems don't get busy.
"Leads live in five different places."
WhatsApp, calls, Instagram, a diary, someone's head. If it isn't in one list with a status, it isn't being worked.
Exactly what you get
Deliverables. In a table. Because clarity is a service too.
| What | How much | How often | What lands with you |
|---|---|---|---|
| AI receptionist | Trained on your business — services, prices, tone | Built week 1, retrained monthly | Live on your number/site, replying in seconds |
| Lead capture & routing | Every channel feeding one CRM/sheet | Once, then maintained | Single list, statuses, owner per lead |
| Follow-up sequences | Polite nudges until a yes or a no | Runs continuously | WhatsApp/email journeys you approve |
| Internal ops bots | The boring repetitive tasks, automated | As identified | Working bots + a how-it-works note |
| Human handover rules | When the AI steps aside for your team | Defined week 1 | Written escalation rules |
| Report + call | What was answered, caught and converted | Every month | PDF + 30-min call |
Before you pay a rupee:this table becomes your written scope — exact counts, dates and costs, signed by both of us. If it’s not on paper, you don’t owe it.
The first 90 days
What you’ll actually see, and when.
Mapping
We map every enquiry channel and follow-up gap, then write the automation plan you approve.
The receptionist goes live
Trained on your business, tested against real questions by you, then switched on.
Journeys switch on
Follow-up sequences, CRM filing, handover rules — the machine starts catching what humans dropped.
Tightening
We read the transcripts, fix the misses, retrain monthly. Resolution rate climbs; your phone gets quieter.
What we need from you
Your part of the deal, in full.
- A 15-minute WhatsApp dump of your business: services, prices, timings, FAQs
- Access to the channels we're automating (WhatsApp Business, website forms, etc.)
- Your CRM or a blessing to set up a simple one (a good sheet counts)
- About 1 hour a month: reviewing transcripts and the report call
The tools we run it on
Every account in your name, from day one. If we ever part ways, everything stays with you.
of queries resolved without a human
“Patients message at odd hours — that's just how it is. Earlier those chats sat unread till morning. Now they're answered, booked and in my report before I've had breakfast.”
Is this right for you?
An honest fit check — before any money moves.
A great fit if —
- You get more enquiries than your team can answer fast
- The same questions eat hours every single week
- You want leads in one list with a status, not in five inboxes
Better to start elsewhere if —
- You get very few enquiries so far Automation multiplies what exists. Fill the pipe first — see Digital Marketing.
- You only need WhatsApp answered Start smaller and cheaper with the WhatsApp Agent at ₹2,000/mo — upgrade when you need more.
- Your process changes every week Automation needs a repeatable flow. We'll help you pin it down on the call first — free.
Unsure which side you’re on? That’s exactly what the free call settles — in 30 minutes, with no pitch deck.
Fair questions
Asked before buying. Answered straight.
Will the AI say wrong things to my customers?
It's trained only on what you approve, tested by you before going live, and hands over to a human the moment it's unsure. It never bluffs — an honest "let me get a person" converts better than a confident wrong answer.
Does this replace my staff?
No — it removes the repetitive 80% so your people handle the conversations that actually need judgement. Most clients redeploy staff time, not staff.
What if my prices or services change?
Monthly retraining is included. Message us the change; it's live within a day or two.
Which tools do you use?
Whatever fits: WhatsApp Business API, your CRM or a clean sheet, and automation platforms like Make/Zapier. Everything runs in accounts you own.
You've seen the whole deal. The next step is one call.
Thirty minutes, free. You'll leave with a written idea of scope, cost and dates — whether or not you ever hire us.